{"id":16554,"date":"2022-07-19T17:56:57","date_gmt":"2022-07-19T17:56:57","guid":{"rendered":"https:\/\/speakol.com\/?page_id=16554"},"modified":"2022-07-19T17:56:57","modified_gmt":"2022-07-19T17:56:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/speakol.com\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
Speakol is committed to providing internet users with the highest level of transparency and control over the use of their data in online advertising. To ensure compliance and alignment with Speakol\u2019s values of Trust and Transparency, we have put together a team responsible for continuously implementing our privacy program.<\/p>\n
Speakol DMCC, and its affiliates, namely (\u201cSpeakol,\u201d \u201cSpeakol DMCC,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d), acknowledges the importance of your privacy. This Privacy Policy details how Speakol collects, processes, uses, and discloses information obtained through the website, www.speakol.com, as well as through our content-discovery platform, feeds, widgets, analytics tools, and other technical applications that we may provide either through Speakol or through third-party websites.<\/p>\n
Every time you visit our website or use any of our services, we gather and compile information from or about your device; this information is handled with the utmost transparency as described in this Privacy Policy. We may use information collected through our website and services in various ways if you are a publisher, advertiser, or content provider that uses Speakol as a \u201cCustomer,\u201d or if you are a visitor to one of our customers\u2019 websites or digital properties, who employs our services as a \u201cUser.\u201d In this sense, this Privacy Policy lays out specific provisions that govern the use of data and protects the privacy of our customers.<\/p>\n
1.1 Information We Collect from Customers (\u201cCustomer Information\u201d)<\/b><\/p>\n
We collect Customer Information directly from our customers, themselves. For instance, we will obtain a customer\u2019s contact details, his username or password only when he\/she creates an account on our website. We can also gather the information that a customer chooses to provide us with, for instance, those details he\/she may include through our website or via email. Speakol may also collect information from customers who sign up to use our services or use Speakol\u2019s Backstage analytics dashboard that may include a customer\u2019s name, email address, telephone number, payment card information and billing information, among others.<\/p>\n
Speakol may also collaborate with third-party websites to process payments to or from our Customers. These websites currently include Telr, Stripe, and PayPal, but may be subject to change at any time at our sole discretion. We do not have direct access to the information that you provide to these third parties; therefore, we do advise and encourage you to visit their privacy policy webpages to know more.<\/p>\n
1.2 How We Use Customer Information:<\/b><\/p>\n
We use customer information for the following purposes:<\/p>\n
– Lend Our Services<\/p>\n
The information we gather from our customers enables us to provide them with the best possible services in terms of account and campaign management.<\/p>\n
– Communicate with Our Customers<\/p>\n
Customer Information allows us to easily communicate with our customers via email or otherwise, and lend them assistance in handling their accounts and campaigns. It also allows us to respond to our customers\u2019 inquiries, requests, or complaints.<\/p>\n
– Inform Customers about Speakol Products and Services<\/p>\n
Customer information is also vital for Speakol\u2019s team to be able to guide customers to the most efficient products and services that may benefit their Ad campaigns. It permits us to communicate the best practices as well as other practical and exciting information to improve and enhance the user experience of Speakol products and services.<\/p>\n
During this means of communication, our emails may deploy cookies that track when emails are opened to enable us to assess the level of customer engagement. For more information about cookies, please check out our Cookie Policy.<\/p>\n
– Marketing and Advertising<\/p>\n
Customer Information permits us to send our valued customers newsletters, special offers, and promotions. These marketing materials will be sent via our customers\u2019 preferred means of communication.<\/p>\n
1.3 How We Disclose Customer Information:<\/b><\/p>\n
We may disclose customer information in this manner:<\/p>\n
– Speakol Service Providers:<\/p>\n
Speakol may disclose customer information to service providers, agents, contracts, or others who perform specific duties on our behalf, ranging from data analysis, customer relations management, email marketing, surveys, credit card processing, data hosting, fraud detection.<\/p>\n
– Customers:<\/p>\n
Speakol may also disclose customer information to other customers when relevant to the services we provide. So, for instance, we may provide publishers with information about advertisers that want to appear on their network, or provide advertisers with information about publishers\u2019 websites where their campaigns may appear.<\/p>\n
1.4 Customer Choices:<\/b><\/p>\n
Customers can easily access, edit, or update their information by either updating their account information, emailing their dedicated account manager, or by emailing: info@speakol.com<\/a>.<\/p>\n Speakol may also send periodic promotional and informational emails to customers in accordance with their communication preferences. Customers are free to unsubscribe to these communications by following the unsubscribe instructions as detailed in the emails. Please be advised that it may take up to five business days for your request to be processed.\u00a0 In case you unsubscribe to these notifications, you will still receive emails concerning your account and services that you have requested.<\/p>\n 2.1 Information We Collect From Users:\u00a0<\/b><\/p>\n Users refer to readers who visit our customers\u2019 websites and digital presence and interact with our services without directly visiting our website. Like other web-based services, we collect user information through cookies and other technologies. Speakol only collects anonymous data, which means that we do not know who the user is; Speakol does not collect information like users\u2019 names, email addresses, or other identifiable data. On the contrary, Speakol is mainly interested in general information that may include but is not limited to users\u2019 devices, operating systems, location (city, country), web pages accessed within our customers\u2019 websites, as well as the time and date of such activities. More information regarding this is supplied by our customers, who are obliged to obtain the consent of their users on our behalf; our customers are required by protection laws to do so before we can collect their users\u2019 information. Speakol may also obtain information about users from our data partners. For further information about how we use cookies and other technologies, kindly refer to our Cookie Policy.<\/p>\n 2.2 How We Use User Information:<\/b><\/p>\n Speakol uses user information for the following purposes:<\/p>\n – Provide our Services:<\/p>\n Speakol may utilize user information to provide improved services to users and customers alike.<\/p>\n – Tailor Content:<\/p>\n User information is quite vital to obtain to tailor the type of content and information that we display to users when they visit our customers\u2019 websites. It also allows us to retarget content to users who have previously shown interest in some particular information or products. For additional information as to how we tailor our content, kindly refer to the below section about our Interest Based Advertising.<\/p>\n – Tailoring Content Across Multiple Devices:<\/p>\n Speakol also employs user information to create a unique individual user experience as he\/she moves across multiple browsers and devices, including but not limited to, desktops, smartphones, and tablets.\u00a0 Speakol aims to provide targeted Ad campaigns, so for instance, if the system detects that a particular user uses a web browser, the system can offer him\/her similar personalized content when he\/she uses his\/her smartphone. Speakol identifies unique users across devices and syncs between their devices and our customers by utilizing cookies and identifiers. This process permits our customers to target the right audience, and brings relevant, exciting content to their users.<\/p>\n – Offering Customers Data Segments to target Users with Campaign Ads that are of interest to them:<\/p>\n A data segment is a group of users who share one or more interests. Speakol offers data segments acquired through our complex network or data partners to our customers to further enhance their Ad campaigns by targeting users who are more likely interested in their ads and content. Speakol does not intentionally or knowingly create segments based on sensitive or personal information that may include but are not limited to race, ethnicity, religious affiliation, health conditions, or sexual orientation and preferences.<\/p>\n 2.3 How We Disclose User Information:\u00a0<\/b><\/p>\n We may disclose User Information in this manner:<\/p>\n – Speakol Affiliates:<\/p>\n We may disclose user information to any current or future affiliates, parent companies, or subsidiaries to process the purposes listed in this Privacy Policy.<\/p>\n – Speakol Service Providers:<\/p>\n User information may also be shared with service providers, agents, or others who perform services including but not limited to maintenance, data analysis, customer relations management, surveys, marketing, credit card processing, data hosting, or fraud detection.<\/p>\n – Unaffiliated third-parties:<\/p>\n User information may also be shared with other unaffiliated third-parties, including data and supply partners, which allows us to offer users relevant content by permitting our advertisers to target specific audiences based on their interests.<\/p>\n – Customers:<\/p>\n Speakol may also disclose user information to customers to boost the services we provide. So for instance, we may provide publishers with information concerning the views and click-through patterns, whereas we may provide advertisers with information regarding conversion rates.<\/p>\n 2.4 Interest-Based Advertising:\u00a0<\/b><\/p>\n2- Users:<\/h3>\n